Terms & Conditions

Next Day Orders

Next day orders placed prior to 2:30pm can be made from the Bluesalt Catering menu.

Order Cancellation

Bluesalt Catering will accept cancellation of orders up until 3 days prior to the event. Orders cancelled after this time may incur cancellation charges. Orders cancelled on the day of delivery will attract a 100% cancellation fee.

Delivery Fees

Standard delivery hours are between 7:00AM to 5:30PM Monday to Friday. You will be advised at the time of placing the delivery the fee that will be charged based on your location and the value of your order (see menus for minimum order values). Saturday and Sunday minimum order is $400.


1.1. Within this document of terms and conditions any context where “Supplier” is mentioned refers to any provider of products or services using the Company as its billing and collection agent.

1.2. Within this document of terms and conditions any context where “The Company” is mentioned refers Bluesalt Catering Pty Ltd.

1.3. Within this document of terms and conditions any context where “The Customer” or “Customer” is mentioned refers to registered users, account holders and businesses or charities registered with Bluesalt Catering for the purpose of using Bluesalt Catering services.


2.1. By Registering with Bluesalt Catering The Customer agrees that they also register their place of employment. As such their place of employment be it a business or charity will be responsible for payment of any orders placed with Bluesalt Catering.

2.1.1. Exceptions occur where The Customer is registering as a private user, in which case all personal orders or private sales from Bluesalt Catering to an individual require upfront payment by means of credit card or personal cheque. Services will not be provided until funds have cleared our account.

2.2. The Customer undertakes to pay to the Company all amounts in the Statement of Account within 7 days of the date of issue of the Statement of Account. Statements are posted to your chosen billing address the first week of each month.

2.3. “Late Payments”, payments not received within 30 days from the date on invoice will incur a 2% monthly account keeping and administration fee.


3.1. Customer payments shall be effected by way of electronic funds transfer or our secure online credit card merchant facility.14 day accounts are accepted once we have gone through the correct vetting procedures.

3.2. The Customer’s business account will be credited from the date a payment is received by the Company, other than in the instance when a cheque is used as the method of payment.

3.3. Where the Customer pays by cheque the Customer’s business account will be credited by the amount of a cheque payment when the cheque is cleared.

3.4. Bluesalt Catering accepts all major credit cards. Credit card payments will incur a merchant bank fee. American Express (in final stages and ready to use soon), Visa & MasterCard incur 2.50% excluding GST merchant bank fee. Diners Club cards incur 3.5% excluding GST merchant bank fee.

3.5. A deposit may be required on certain orders. Invoices are sent via your email address unless otherwise requested.


4.1. The Customer acknowledges that it shall be solely responsible for and bear all risk associated with the Customer’s business account including implementing and maintaining a system of password protection. Should any misuse or unauthorised use of the Customer’s business account occur the Customer agrees to indemnify the Company against any loss, expense or claim thereby arising.


5.1. To the extent permitted by law, the Company will have no responsibility or liability for:

5.1.1. Any refusal by a Supplier or any other person to supply the product the Customer seeks to purchase using the Customer’s business account, regardless of the reason for that refusal;

5.1.2. Any deficiency or defect in the product purchased by the Customer using the Customer’s business account including any deficiency in the product’s fitness for purpose or merchantability;

5.1.3. Any claims or damages including but not limited to claims relating to the use or misuse of the Customer’s business account or the direct debiting of the Customer’s bank account.


6.1. Products purchased by the Customer from the Supplier will be at the Customer’s risk upon delivery to the Customer or such place as specified by the Customer or into the Customer’s custody (whichever occurs first).


7.1. The Customer hereby agrees that the Company may seek such consumer information (section 18k(1)(b) and (h), Privacy Act 1988) and trade references (section 18N(1)(b) Privacy Act 1988) as the Company considers either relevant or necessary for the purpose of assessing the Customer’s business account application.

7.2. The Customer agrees to the Company obtaining from an account-reporting agency an account report containing accounts information about the Customer.

7.3. The Customer further agrees that the Company may give to and seek from any account providers named in this business account application information about the Customer’s account arrangements. The Customer understands that this information may include any information about its account worthiness, account standing, account history or account capacity that account providers are allowed to give to or receive from each other under the Privacy Act.


8.1. The Customer undertakes to notify the Company promptly of any change in the Customer’s name, address, email, fax or telephone number or any significant change or deterioration in the Customer’s financial position (including, but not limited to, any significant increase in the Customer’s overall indebtedness) and of the occurrence of any default event as described in clause 5.


9.1. Confirmation of Your Booking

An email of your order represents a confirmation of your order, unless the email states that it is a quote. The order will be delivered and prepared as per the details on you email. Please note that your order will arrive within a window of your desired delivery time. IMPORTANT: It is your responsibility to review the details of your order and notify Bluesalt Catering of any omissions or corrections. Your invoice will reflect the items and prices outlined within this confirmation.
9.2. Order Cancellation

Bluesalt Catering will accept cancellation of orders up until 3 days prior to the event. Orders cancelled after this time may incur cancellation charges.

During the Christmas Season and Melbourne Cup, cancellation of orders will incur a 20% cancellation fee, and a 100% cancellation fee if cancelled less than 2 days prior to the event.
9.3. Pricing Information

Please note all menu prices exclude GST. The 10% Goods & Services Tax is added to those items that incur GST at time of purchase. Bluesalt Catering will strive to maintain their prices over the life of our most current catalogue. However, we reserve the right to alter prices without notice.
9.5 Adjustments to your orders post delivery

In the event your order was missing any items please notify Bluesalt Catering within 48 hours of the delivery and we will adjust your invoice. We cannot guarantee an invoice will adjusted if we are notified of an omission more than 48 hours after the delivery.


10.1. The terms and conditions contained herein constitute the entire agreement between the parties and no amendment or variation shall be of any force and effect unless in writing and signed by both the Company and the Customer.

10.2. The Customer acknowledges that no representations have been made by the Company or on its behalf, which have induced the Customer to enter into this agreement.

10.3. The Customer acknowledges that it may not assign any of it’s rights or interests arising under or pursuant to this agreement to a third party other than with the prior written consent of the Company.

10.4. The Customer acknowledges that the amount shown on the customer order confirmation/invoice provided to the Customer at the time of purchase is sufficient evidence of the purchase.

10.5. The Customer acknowledges that the Company may terminate this Agreement, close the Customer’s business account, and require immediate payment in full of the outstanding balance on the Customer’s business account where:

10.6. The Customer fails to pay the amount specified in the Statement of Account by the due date for payment as specified in the Statement of Account.

10.7. The Customer breaches any of the terms of this agreement or of any other contract between the Customer and the Company;

10.8. The Company in it’s absolute discretion considers that there has been a material adverse change in the Customers financial circumstances;

10.9. The Customer, not being a company either dies, ceases to be of full legal capacity or, if a partnership, is dissolved; or If the Customer is a company: (i) stops or suspends or threatens to stop or suspend payment as provided for under this agreement; (ii) is insolvent within the meaning of Section 95(a) of the Corporations Law; (iii) a court is required by reason of Section 459(2) to presume that the Customer is insolvent; (iv) an administrator is appointed over all or any of its assets of any of the Customer or an undertaking or any steps preliminary to the appointment of an administrator is taken to the Customer; (v) a controller within the meaning of Section 9 of the Corporations Law or a similar officer is appointed to all or any of the assets or undertakings of the Customers; or (vi) an order is made or a resolution is passed for the Customer’s winding up or dissolution or for it to enter an arrangement, comprise or composition with or assignment for the benefit of its creditors, a class of them or any of them.